Receive voicemail messages through email

Issue/Question

  • I want to have my voicemail messages appear in my email inbox (.wav)
  • Can I have my voicemail messages delivered as audio files to my email?
  • I no longer receive my voicemail messages in my email

Environment

  • 10716: VoIP
    • Voicemail
  • Miami Email

Resolution

I want to receive voicemail messages in email

  1. Complete and submit your request for assistance
  2. Under Phone Request Type, select the Other (explain below) radio button
  3. Provide the following information in the field provided:
    • The nature of your request
    • The extension number of the phone on which you are experiencing issues

 

I no longer receive voicemail messages in email

  1. Check your email spam folder to make sure the messages aren't being filtered
  2. If you continue to experience this issue, complete and submit your request for assistance
  3. Under Phone Request Type, select the Other (explain below) radio button
  4. Provide the following information in the field provided:
    • Describe your issue in as much detail as you are able to give
    • The extension number of the phone on which you are experiencing issues

 

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Details

Article ID: 16884
Created
Wed 9/28/16 4:42 PM
Modified
Tue 8/4/20 10:35 AM
Can you resolve this issue yourself?
No. Please request assistance.