ProcessMaker / Unable to access

Objective

To resolve issues with users attempting to access ProcessMaker, but they are experiencing any of the following issues:
- Getting spinning icons either when they attempt to log in or when they attempt to load pages within ProcessMaker
- Unable to reach login screen
- Unable to see login button

When upgrades occur with ProcessMaker, this leads to leftover files remaining on the user system. This can cause ProcessMaker to go into a loop thus not allowing access into the system

Make sure you are accessing ProcessMaker through the following URL: https://workflow.apps.miamioh.edu/
If the problem persists, clear cookies and cache, close the browser and try again. Again make sure to use the URL above

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Article ID: 132906

Created

Wed 6/2/21 12:59 PM

Modified

Mon 6/26/23 1:25 PM

Can you resolve this issue yourself?

Yes! This is self-service with a smile.

Supported Office or Community

Human Resources (HR)
University Academic Department