Google Drive / Assistance needed to access

Objective

• To obtain assistance in accessing Google Drive

Environment

• 10259: Google Drive 

Resolution

1. Check the Google Status Dashboard for the current performance status of this service
2. If the service is performing normally and you are still unable to access Google Drive, contact IT Help by phone at 513-529-7900 or by live chat at MiamiOH.edu/ITChat. Provide the following information:
   • Error message you receive upon login attempt
   • Your UniqueID
   • Enrollment/employment status with Miami University

Notes

• Google provides end-user instruction and support documentation for Google Drive                 
  • Browse Google Drive Help site for everything you want to know about using this popular service
  • Check the Google Status Dashboard for the current performance status of this service